Wednesday, September 20, 2006

December 20, 2005, Michael and Kristine in front of our poinsettia tree in the lobby.

We always love playing Cupid here at the Hawthorne Hotel. On Friday night, December 16 we got to have that experience in a big way.

Michael Everett called us to reserve a Sweetheart Package and let us know that this was a big surprise, and that he planned to propose to Kristine Ruane that night at their dinner in Nathaniel's. We helped him to keep the secret, and we were so thrilled to learn that she accepted.

When I talk to people about careers in the hotel business, I try to remember to tell them about how much I enjoy my job and the reason is shown in this perfect example. We are almost always dealing with people in what I like to call "occasions of grace". Our guests are usually here to celebrate life-milestone experiences, whether they are engagements, weddings, birthdays, bridal or baby showers, holiday events, or even business meetings.

We all wish Michael and Kristine the very best in their journey through life, and look forward to helping them celebrate many, many of their life-milestone experiences with us right here at the Hawthorne Hotel in Salem.


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